We operate the businesses and carry the infrastructure behind them, from the supplier relationship all the way to the customer's door or the contracted delivery date.
We hold authorized retailer relationships with manufacturers and their Canadian distributors. That status is the foundation of everything else: it is what lets our brands sell genuine product with valid warranty, publish accurate specifications and call on real manufacturer support when a customer needs it.
Supplier identification, qualification and ongoing commercial management, with import, customs and compliance handled at group level. Chocora is actively expanding its supplier relationships across Europe and other international markets.
Storefronts, catalogue data, merchandising, pricing and performance marketing, run on shared platforms with shared analytics. Each brand keeps its own identity and its own customer relationship; the machinery underneath is common.
Inbound freight, warehousing and Canada-wide delivery, coordinated so each brand can promise timelines it can actually meet.
Where the product requires it, shipping is temperature-controlled and packed with heat-safe protective materials, so what arrives is what left the warehouse.
Beyond direct-to-consumer retail, the group supplies businesses: tiered volume pricing, dedicated account support and bulk fulfilment. Chocora runs an established wholesale and corporate gifting programme.
Some buyers do not shop, they publish a specification. Mete Defence Systems bids and delivers against formal tender requirements, including NATO procurement, with the qualification, compliance and documentation that process demands.
Real people, reachable by phone, email and WhatsApp, handling pre-purchase questions, order issues and after-sales support. We treat this as part of the product rather than a cost to be minimised.
We are actively evaluating further brands and categories where the same operating model applies: a strong international brand, a Canadian market that is under-served, and a route to that market that we can run properly.
Each of our businesses could build these functions on its own. Running them once, at group level, is what lets a small brand behave like a large one, and what makes adding the next brand a matter of months rather than years.
